Sound Networks IT Support
Sound Networks IT Services
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IT Support Packages

Core Support Package

Get started with peace of mind! Our core package provides the essential building blocks for a secure and efficient IT environment

This allows us to start providing you with managed remote support services with a baseline of endpoint security backup included, time to stop worrying about your IT and focus on your other goals.

Package Pricing

So what does it cost?

£35.00

Per endpoint per Month

Included in this package:

Our core package provides all the basic elements to allow us to start providing you with managed remote support services with a baseline of endpoint security backup included.

  • Remote monitoring and management of client PC's and Servers.
  • Unlimited remote support.
  • Patch management and automated software updates.
  • Endpoint Anti-Virus included (AV).
  • Endpoint Detection and Response agent included (EDR).
  • Automated Microsoft 365 backups included (Exchange email, OneDrive, Sharepoint).
  • Management of new starters and leavers.
  • Hardware lifecycle management.
  • Bi-annual in person account reviews.

What businesses is the package designed for?

This core package allows you to experience the benefits of managed IT services without a significant upfront investment. It's the perfect foundation to build upon as your IT needs evolve.

Managed Remote Support

Our team of IT professionals becomes your virtual IT department, proactively monitoring your systems and remotely resolving issues to minimise downtime and keep your business running smoothly.

Cloud Backup

Safeguard your critical data with our baseline backup solution. This ensures your essential Microsoft 365 files and documents are automatically backed up at multiple daily intervals to provide protection in case of accidental or malicious deletion, silent quitters, hardware failure, or cyberattacks.

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IT Support packages

Empower your business with IT support packages designed to minimise downtime and maximise productivity

Standard IT Support Package

Endpoint monitoring PLUS enhanced Cybersecurity services.
£65.00 Per endpoint per Month

Designed for established and growing businesses. Quarterly in person reviews, Cybersecurity services and budget forecasting.

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Premium IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.
£85.00 Per endpoint per Month

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

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PremiumPLUS IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.
£110.00 Per endpoint per Month

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

View Package

Need support tailored to your company's specific requirements?

MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
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